Using Online Technical Support for Vonage

If you have Vonage you will probably need technical support at some point. Before spending hours on the phones, there are some things that you can do on your own, and places on line that you can check and mostly solve the problem quicker than calling tech support.

If you get tech support out of the USA ask to be transfered to the USA tech support department. The Tech support out of the country will take you through many unnecessary steps that USA tech support won't.

Finding Tech support on your own:

1. Try rebooting your system. Unplug the router, the Vonage device, and the Modem for your Internet. Plug back in one at a time, starting with the Internet Modem. Test your phone. This normally corrects many problems. See full instructions for Vonage Help here.
2. Try Vonage online Help online. here is the link. This will answer many questions and issues that you may have.
3. Online Vonage forum, where everyone is willing to help you. Many tech agents for Vonage lurk at this place, and some will give their help with issues. While this is neither ran or maintained by Vonage it's one of the best places to find answers with your problems.

If none of the above helps your with your issues, Tech support is available 24/7 every day of the year. Get comfy, and call during free minutes on your cell phones, and wait for a live agent to help you.